The Trigon Hotel Group in Cork, Ireland, aims to make their hotels welcoming and accessible to all by becoming ‘Just A Minute’ (JAM) Card friendly, making them the first hotel group in Ireland to do so. The JAM card provides a simple and stress-free solution for individuals with memory problems or communication difficulties who are unable to explain their condition. It discreetly signals that the cardholder may require more time or additional assistance in public settings. The Trigon Group has trained its team members to recognize and support customers and colleagues with JAM cards. Additionally, the group demonstrates its commitment to accessibility by raising funds for a wheelchair-accessible sensory garden, offering a tranquil space for young people and adults with learning disabilities in the bustling city. The main focus of the initiative which is implemented from 2023 is to promote accessibility and inclusivity in Ireland. By becoming ‘Just A Minute’ (JAM) Card friendly, the hotels ensure a welcoming environment for individuals with memory problems or communication difficulties. The JAM card serves as a discreet tool to indicate that the holder may require additional time or assistance. The main outcomes of the “Just a Minute” Card and commitment to accessibility initiative by the Trigon Hotel Group are as follows: Enhanced Welcoming Environment: The initiative ensures that the hotels in the Trigon Group are welcoming and accessible to all individuals, including those with memory problems or communication difficulties. Stress-Free Solution: People with memory issues or difficulties in communicating can carry the JAM card, providing them with a simple and stress-free way to indicate their need for additional time or assistance. Improved Support: Team members across the Trigon Group’s hotels have been trained to recognize and support customers and colleagues who carry JAM cards, creating a supportive environment for individuals with specific needs. Funding for Wheelchair-Accessible Sensory Garden: The Trigon Hotel Group has raised 11.000 € to fund the creation of a new wheelchair-accessible sensory garden in the city. This initiative offers a peaceful retreat and an “oasis of calm” for young people and adults with learning disabilities. Commitment to Accessibility: The overall objective of the initiative is to showcase the Trigon Hotel Group’s commitment to accessibility, promoting inclusivity and ensuring that everyone feels comfortable and accommodated within their hotels.
